Restaraunt Operations Area Mananger Job Opening

Job Summary:

Seeking Operations Area Manager to provide leadership, coaching, and direction for each location through people development and improved restaurant operations, to maximize the long-term sales and profit of each restaurant. Consistently demonstrates excellent customer service and leadership behaviors to build positive business relationships.

Experience:

General Manager / Supervisor / District Manager of a quick service or casual dining restaurant for at least 5-10 years.

Work Location:

Multiple Locations- Farmington Hills, MI / Novi, MI / Lansing, MI

Responsibilities:

• Reporting directly to the Business Owner, the District Operations Manager will have overarching management responsibility for the Wingstop Restaurants in Michigan Area.

• Meet weekly with the Business Owner for business review of each location’s Key Performance Indicators and other business drivers.
• Ensures guest satisfaction is always top priority and operations comply with Wingstop standards and operating procedures.
• Respond to customer service complaints / issues and resolve in a timely, satisfactory manner.
• Maximize sales and profits with superior customer service, labor management, and food cost management.
• Develop weekly labor schedules according to guidelines established by Business Owner.
• Serve as a back up to General Managers for ordering groceries / supplies for restaurants when needed.
• Supervise and train management teams.
• Implement quality improvements according to Wingstop Corporate Standards and Franchise Owner Standards.
• Conduct weekly in-house self audits to identify Operational Issues and Opportunities, Sales Building, People Development.
• Implement Business Owners annual strategic plan for area restaurants.
• Administrative duties to include; Employee performance reviews, cash audits, labor audits and sales audits.
• Insure Wingstop QSC (Quarterly Service Checks) Standards are met.
• Successful implementation and tracking of marketing campaigns.
• Other responsibilities as determined by the Business Owner.
• Upon hire, our company will send the successful candidate to the Wingstop Excellence training in Texas. This is a four-week program designed to teach new Wingstop franchisees, District managers, and Restaurant Managers proper Wingstop operating standards and procedures.

Job Type: Full-time

Salary: $45,000.00 to $65,000.00 /year

Experience:

• Restaurant: 5 years (Preferred)

License:

• Drivers License (Required)

Required travel:

• 100% (Required)

Work Location:

• Multiple locations

Benefits offered:

• Health insurance
• Paid time off