Financial Aid & Business Office Supervisor Job Opening

The Augusta Campus of GMC announces an opening for a Financial Aid & Business Office Supervisor. This position is responsible for overseeing all aspects of financial aid and business affairs.

MAJOR DUTIES:

• Supervise and coordinate work of all financial aid and business office staff.
• Provides training for new employees as well as ongoing training for current staff.
• Assures excellent customer/student service by all financial aid/business office personnel.
• Ensures students are contacted within a timely manner. Follows up on inquiries and/or complaints that generate from FA Help, FA Phone, Milledgeville FA Assistants or Counselors and directly from students.
• Compose and send a variety of correspondence, reports, statements and memoranda on behalf of both the Financial Aid and Business Offices.
• Process a variety of financial aid applications and correspondence; assist students with filling out applications and processing necessary paperwork.
• Accept financial aid awards and verify refunds.
• Assures that the processing and certification of VA students is completed correctly.
• Verify and adjust financial aid based on enrollment changes.
• Oversee the MyCAA Scholarship program, including invoicing and verification of paperwork.
• Supports administration with the awarding of GMC and non-GMC scholarships.
• Responsible for campus student account receivables.
• Supervise the withdrawal / drop process of the campus. Ensure accounts are properly reviewed on a daily / weekly basis for accurate decision making.
• Organize and provide student services through FA workshops, New Student Orientations and classroom visits.
• Attend all FA and BO training within the institution. Attend professional development conferences to remain current on regulations. Advise administration of changes that will impact operations.
• Responsible for accounts payable and receivable, creating purchase orders for approval and payment, accurate receipt of funds received, invoicing, and accepting payment for tuition and sponsor billing.
• Work with vendors, students and other GMC offices to resolve collections or payment issues.
• Assists business office with daily reconciliation, completes monthly petty cash and check book reconciliation and site review.
• Collaborate with peers, and other administrative personnel on policy and strategy for improved effectiveness.
• Provides input on mid-year and annual reviews for all direct reports within the department.
• Performs other duties as assigned.

KNOWLEDGE REQUIRED BY THE POSITION:

• Knowledge of federal, state and institutional rules and regulations.
• Knowledge of financial aid, business office, admissions, registrar, accounts receivable, accounts payable and bookstore functions.
• Skilled in oral and written communication.
• Skilled in performing mathematics calculations.
• Skilled in detailed record maintenance.
• Skilled in utilizing computers, business application software, spreadsheets and word documents.

Education:

• Master’s degree from an accredited college or university with a concentration in business or related field.

Skills:

• Excellent interpersonal/human relations skills, demonstrated excellent oral and written communication skills.
• Extensive knowledge of today’s educational technology.
• A can-do attitude and the ability to create win-win situations.

• Criminal background check and drug screen must be cleared before any candidate may begin working.

Georgia Military College is an Equal Opportunity/Affirmative Action Employer.

Experience:

• A minimum of 3 years higher educational experience in an administrative capacity in one or more of the position's areas of responsibility.

• Demonstrated work experience in a highly detailed, fast-paced work environment.

• Proficient with math calculations and spreadsheets.