Financial Aid Services Coordinator Job Opening

Department: Financial Aid
Job Status: Full-Time
Posted: June 13, 2019
Start Date: TBD

Financial Aid Services Coordinator

Job Description: The Financial Aid Services Coordinator will be responsible for managing front desk services and scholarship services as well as assisting the director with management of daily office functions. They will also help with maintaining student files, computer records, collecting documents. They will be required to participate in institutional, state and federal Financial Aid trainings in order to become familiar with the overall financial aid process. Attention to details is very important. They will be under the direct supervision of the Director of Financial Aid.

Job Duties:

• Answer phones
• Greet students
• Manage Financial Aid incoming email, faxes, and student documents
  • Communicate with students about needed documents
  • Enter financial aid data in campus systems
• Serve as outside scholarship coordinator
  • Research available scholarships
  • Keep up-to-date scholarship info on hand for students
  • Advise students of scholarship opportunities in person and via web and CBC social media.
• Serve as office coordinator
  • Coordinate student traffic
  • Coordinate document flow
  • Assist director with overseeing staff workloads/assignments
• Supervise volunteers and/or student workers
• Serve as assistant financial aid counselor
  • Package student aid as time allows
  • Counsel students about available aid options
  • Assist students with steps to completing all required paperwork

Knowledge, Skills, and Abilities:

• Proficiency in Microsoft Word, Excel, and Outlook required.
• Excellent customer service skills required.
• Financial Aid experience preferred, but not required.
• Must have great attention to detail.
• Must have exceptional verbal and written communication skills.
• Must be able to work in a fast-paced work environment while maintaining professionalism and positive attitude.

Qualifications / Education

• Minimum of 2 years of college successfully completed.

Qualified candidates should complete the online application and send a current resume to [email protected] or CBC Human Resources, 1501 College Ave, Conway, AR 72034. Non-listed references may be contacted.