Training Coordinator - Instructional Designer Job Opening

Training Coordinator - Instructional Designer

Gift of Hope Organ & Tissue Donor Network

• Itasca, Illinois
Category: Instructional Designer

Overview

Summary

Designs and implements on-going training and education for the staff in the Donor Resource Center; provides orientation training for new Donor Resource Center staff; coordinates and/or provides ongoing education activities, from internal and external sources, for assigned staff. This is a combined instructional design and hands-on trainer role.

Responsibilities

Essential Functions

The following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

  • Support Gift of Hope’s mission, vision and values; adhere to its policies and procedures in carrying out the responsibilities of this position
  • Create a training plan, determine resources and methodologies, design applicable training modules and materials, and implement all training activities for new Donor Resource Center staff
  • Participate in the identification and training of departmental preceptors
  • Schedule and conduct debriefing sessions with trainees and preceptors; validate strengths/weaknesses and achievement of training objectives for trainees
  • Write trainee evaluations and determine when a trainee can be signed off for independent practice
  • Conduct follow-up, live monitoring of calls and review recordings to ensure mastery of critical job skills/core competencies; identify opportunities for re-training and/or continued education for existing staff
  • Enhance, through the use of instructional design and adult learning methodologies, existing training for Donor Resource Center Staff
  • Coordinate educational sessions utilizing outside sources, e.g., processors, end users of the tissue we recover, etc.
  • Create an educational calendar for the department to provide opportunities for continuing education
  • Create, implement and continually work with Donor Resource Center management to update training documents for every Donor Resource Center position to ensure staff are qualified to perform job duties
  • Generate reports, create assignments and change user information for assigned staff in the LMS
  • Evaluate and analyze department processes; recommend changes to department management
  • Maintain timely, accurate and complete training records
  • Develop and implement annual competency assessments for all DRC staff
  • Other duties as assigned

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Ability to function in open office environment
  • Ability to work outside normal business hours including occasional evenings if required
  • Ability to take overnight trips for conferences or educational needs outside of normal work schedule 1 – 2 times per year
  • Ability to attend regular staff meetings that may fall outside of scheduled work days and normal business hours
  • Ability to drive personal car to hospitals and other sites within service area to perform job functions
  • Ability to speak clearly to make presentations to groups
  • Ability to lift up to 50 lbs.
  • Ability to use personal cell phone for business purposes

Work Environment

The work environment characteristics described here are representative of those that will be encountered by an employee while performing the essential functions of the job.

  • Normal office environment
  • Occasional travel to hospitals and other sites within Gift of Hope’s service area
  • Conducting presentations using multi-media equipment
  • Carry a personal cell phone to be accessible outside regular business hours
  • Ability to attend meetings and events that may be outside normally scheduled shift
  • Possible exposure to communicable diseases, hazardous materials, pharmacological agents, with little likelihood of harm if established health precautions are followed


This job description is intended to describe the essential job functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of the job. Other functions may be assigned by the supervisor and management retains the right to add or change the duties at any time at its discretion.

Qualifications

Education and Training Required

The following identifies the minimum education and training required to perform the essential functions of the job.

  • Bachelor’s degree in allied health services, health services management, education, instructional design or equivalent work experience

Experience and Skills Required

The following indicates the minimum skills and experience required to perform the essential functions of the job.

  • 2 years’ experience in adult learning and education, preferably in a healthcare or call center environment
  • 2 years’ experience in instructional content design and delivery
  • Experience with Articulate 360 & Storyline strongly preferred
  • Strong written and verbal communication skills
  • Ability to handle multiple projects and meet deadlines with minimal oversight
  • Ability to identify training needs of assigned staff
  • Ability to adapt training approach to suit a variety of learners
  • Intermediate skills in Excel, Word, PowerPoint and learning management systems
  • Ability to operate AV equipment such as overhead and/or LCD Projectors, video camera, laptops and tablets, etc.