Service Advisor Job Opening

Service Advisor

• Tuscaloosa, Alabama

Category: Instructor

We are looking for people with strong selling skills, and even stronger customer satisfaction scores.

Service Advisor - Job Responsibilities:

Greet customers and assist them with any inquiries
Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle
Consult with customer on applicable service specials
Prioritize required services, and be prepared to provide options upon request
Document services declined and ask for follow-up on future service considerations
Keep customer informed on completion times, service expenses, and possible changes
Remain involved with delivery of the vehicle to customer upon completion to assure all customer concerns are addressed
Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
Build strong relationships with the customers
Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle

Service Advisor - Job Requirements:

At least 1 years' Experience - Import - Preferred
Product knowledge and tire-quick service experience is a plus
The successful applicant must be able to work efficiently in a fast-paced environment
Must possess excellent customer service and selling skills
Strong written and oral communication skills
Must have computer proficiency
Valid Driver's license and clean driving record

Service Advisor - Job Benefits:

We provide a positive, professional work environment with the best training in the industry. Our team members enjoy terrific benefits which include:

Job Type: Full-time

Experience:

Additional Compensation:

Work Location:

Benefits offered: