Collections and Billing Coordinator Job Opening

Collections and Billing Coordinator

AFS Logistics

• Shreveport, Louisiana
Category: Training Coordinator

Overview

This Billings/Collections Coordinator is responsible for providing collecting client receivables, account reconciliations, and resolving issues. These duties include but not limited to preparing client reports, maintaining internal reports, managing credits and debits, and preparing check requests. Other accounting support responsibilities as assigned by the accounting management team are also included.

Responsibilities

  • Working receivables aging report:
    • Prioritize receivables by age
    • Contact clients in a professional manner via email and phone for payment statuses/requests
    • Document all outgoing and incoming client contacts in Sage comments
    • Respond to emails professionally and timely
    • Advise clients of credits/overpayments for resolutions
    • Prepare check requests, credits and debits
    • Escalate client issues to include AR Supervisor, Account Manager, and Regional Sales Rep
    • Prepare reports for bad debt
    • Maintain “over 60 days” report
    • Provide client aging reports as requested
    • Send client emails for “skipped payments”
    • Assist the AR team with short and over payment issues
  • Process AR tickets as submitted thru the “hub”
    • Reduce/adjust carrier bills

Qualifications

  • Demonstrated written and oral communication skills
  • Demonstrated ability to work independently and as a team
  • Familiarity with Microsoft Office software (Word, Access, Excel, PowerPoint)
  • Ability and willingness to work cooperatively with others
  • Bookkeeping skills
  • Knowledge of office administration
  • Effective organizational skills
  • Effective written communications skills
  • Effective verbal and listening communications skills

Education/Experience:
  • High School Diploma or GED required
  • Associates Degree preferred; two or more years of related experience and/or training