Technical Trainer Job Opening
Technical Trainer
Emerson
• Chattanooga, Tennessee
Category: Technical Trainer
Technical Trainer
Requisition ID: (19008757)
Primary Location: United States-Tennessee-Chattanooga
Job Function: Manufacturing & Operations
Job Posting Date: Jun 24, 2019, 9:43:37 PM
PRIMARY FUNCTION:
This position will lead Production to support hydraulic, hydrostatic and electrical excellence throughout the organization. This includes, but not limited to, Production, Customer Service, Service Technicians, and Engineering. As the technical expert, this person will mentor and set an example through hands on tutoring and execution of complex troubleshooting.
ORGANIZATIONAL RELATIONSHIPS:
Under general direction of the Plant Manager, this position must work closely with supply chain, quality, engineering, production, bargained hourly employees, human resources, sales and customers. Interfaces effectively with all levels and departments within the organization.
RESPONSIBILITIES:
- Ability to comprehend customer requirements, diagnose errors or technical problems (electric/hydraulic) and determine proper solution.
- Train technical assemblers and service technicians on how to perform complex repairs on equipment (electrical, hydraulic, mechanical).
- Test all product and equipment to ensure proper performance and compliance.
- Determine root cause for corrective action and produce timely / detailed reports. Follow-up with tracking quality errors and training plan to resolve errors moving forward.
- Execute warranty/field service when skill or customer satisfaction mandates.
- Must be able to document processes / procedures for the creation of hydraulic and electrical standardized work.
- Support job-related technical training and development of applicable personnel.
- Mentor in-house technicians as required.
- Assist in onboarding and continuous improvement for technical personnel.
- Perform to, and support, continuous improvement of technical methods and standards.
- Responsible for maintaining communication to appropriate management and support personnel concerning safety, quality and equipment performance issues as they arise.
- Establish and drive a lean, continuous improvement environment.
- Support EH&S safe work methods, ergonomic actions and other EH&S initiatives as needed.
- Coordinate with Engineering on all new product introductions to assure manufacturing readiness training to support launch timelines.
KNOWLEDGE & EXPERIENCE
- Technical degree or certification required. Examples include but not limited to:
- Mobile Hydraulic Mechanic certification through IFPS or equivalent
- Associates - Mechatronics
- Associates - Electrical Engineering
- Bachelor’s Degree in Engineering or a closely related discipline desired
- Must have strong knowledge of manufacturing practices and procedures
- Strong technical skills related to hydraulic, hydrostatic and electrical required
- Minimum of seven years of mobile hydraulic / 12, 24 Volt electrical service experience
- Use of electrical and hydraulic diagnostic tools and computer software
- Familiarity diagnosing CanBus communication and IFM Code related issues
- Familiarity with hybrid technology
- Hydraulic and Electrical Schematic reading and interpretation
- Customer focused
- Dealing with ambiguity
- Functional technical skills – best practices
- Learning formally and on the fly
- Developing and maintaining peer relationships
- Planning
- Demonstrated application of Lean - Six Sigma methodologies to improving flow
- Excellent communication skills
- Developing presentations, and delivering messages to all levels in the business
- Excellent partnering and team building skills
- Experience in a union environment preferred
Work Authorization
No calls or agencies please. Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].
About Emerson
At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher.
As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets.
Our Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.
Emerson, a Fortune 500 company with $17.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers.
Whether you're an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you'll find a variety of opportunities at Emerson. Join our team and start your journey today.
At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher.
As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets.
Our Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.
Emerson, a Fortune 500 company with $17.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers.
Whether you're an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you'll find a variety of opportunities at Emerson. Join our team and start your journey today.