Assistant Conference Coordinator Job Opening

The Department of Residence within the Division of Student Affairs at Iowa State University is seeking qualified candidates for an Assistant Conference Coordinator. The Conference Services Office within the Department of Residence and ISU Dining provides housing, dining, and other services to summer short-term conference groups/camps and long-term academic programs within residence halls, apartment, and dining facilities.

The primary functions of this position include assisting in developing contracts detailing agreed-upon services and payment between the Department of Residence, ISU Dining, and the program sponsor; and communicating information regarding conference services operations and contract obligations to department facilities, residence life, business, dining, and other staff to ensure standard of operations and quality customer service are provided. Other responsibilities of this position include hiring, training, and supervising student conference managers and seasonal student staff; assisting with other aspects of the conference services program including establishing and implementing standards of service and presentation in all conference areas, as well as policies and procedures for seasonal conference desk operations and overnight youth conference/camp coverage in residence halls; and effectively utilizing conference staff to deliver contracted services to assigned conferences.

The successful candidate will possess excellent communication and organization skills to successfully meet sponsors’ needs, using a changing set of summer building and dining accommodations and seasonal conference staff. Considerable attention to detail and proficiency in use of computer programs is needed to provide accurate and timely information to sponsors and departmental providers. Work commitments during occasional weekends and evenings (peaking during spring and summer) will be required to meet staff training or conference program needs.

About Iowa State University and the Ames Community

Iowa State University is classified as a Carnegie Foundation Doctoral Universities: Very High Research Activity, a member of the Association of American Universities (AAU), and ranked by U.S. News and World Report as one of the top public universities in the nation. More than 34,000 students are enrolled and are served by over 6,200 faculty and staff.

Iowa State University is a global and culturally diverse university committed to providing an inclusive, equitable, and diverse environment for both learning and employment. We know that diversity in experience and perspective is vital to advancing innovation, critical thinking, solving complex problems, and building an inclusive academic community. At Iowa State, we translate these values into action by seeking individuals who have experience working with diverse students, colleagues, and constituents. The university has an expectation that all employees will demonstrate a contribution to diversity and inclusion as embodied in Iowa State University’s Principles of Community.

Ames, Iowa is a progressive community of 60,000, located approximately 30 minutes north of Des Moines, and recently voted one of the best college towns in the nation.

Iowa State University is an equal opportunity employer committed to excellence through diversity and strongly encourages applications from all qualified applicants, including women, underrepresented populations, and veterans. ISU is responsive to the needs of dual career couples, is dedicated to work-life balance through an array of policies, and is an NSF ADVANCE institution.

All employees are expected to exhibit and convey good citizenship within the program, the department, college, university activities, collegial interactions, and maintain the highest standards of integrity and ethical behavior.

Required Education and Experience

Bachelor’s degree and 1 year of related experience; OR a combination of education and/or related experience totaling 5 years unless otherwise specified under supplemental required education and experience. Experience must be at a comparable level and directly related to the duties of this position.

Supplemental Required Education and Experience Preferred Education and Experience

Experience in conference or event management in a college or university environment.

Experience which demonstrates planning, organization, and project management skills.

Experience with supervising and training college-age student staff in the customer service field.

Bachelor’s degree in Event Management, Hotel/Restaurant Management, Business Management, or related area.

Location (if other than Ames) Additional Information

Monday – Friday, 8:00am – 5:00pm
Work commitments during occasional weekends and evenings (peaking during spring and summer) will be required to meet staff training or conference program needs.

Department Contact Name Martha Royer Department Contact Phone 515-294-1302 Department Contact Email [email protected] Department/Unit Website www.housing.iastate.edu/conferences Application Instructions

To apply for this position, please click on “Apply for this Job” and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
3) Contact Information for Three References

If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.

Special Instructions Summary Guaranteed Consideration Date 06/27/2019 Pre-Employment Screening

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Quick Link http://www.iastatejobs.com/postings/41333 EO Statement

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email [email protected].