Coordinator-Customer Service Job Opening
Coordinator-Customer Service
Baptist Memorial Health Care Corporation
• Southaven, Mississippi
Category: Training Coordinator
Overview and Responsibilities
Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.
Qualifications
Description
Minimum Required
Preferred / Desired
Experience
One year's current experience with insurance billing and/or medical collection and medical terminology.
Education
Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Collegiate or medical trade completion. Associates Degree
Training
Special Skills
Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Proficient with 10-key.
Licensure
None