General Manager Job Opening

The General Manager is responsible for the overall operational excellence of the restaurant. Our mission is to create a dining experience where we are "Makin Regulars" out of every guest we serve.

Responsibilities

• Models hospitality skills/behaviors by conducting 100% table visits of guests in the restaurant.
• Effectively handles guest complaints resulting in delighted guests as evidenced by customer satisfaction scores.
• Researches and identifies marketing techniques to attract new guests.
• Builds positive, professional relationships with members of the community. Ensures the execution of all company specified training and development and incentive programs.
• Plans and leads shift meetings, builds camaraderie and solicits feedback.
• Handles shift-by-shift coaching and performance counseling of team members on as needed basis.
• Creates, implements and executes the staff plan and ensures proper staffing levels are maintained to build sales and delight guests.
• Oversees the human resource management function ensuring 100% compliance with all employment laws, company policies, guidelines and procedures.
• Creates and maintains an open door policy with managers and team members as evidenced by surveys and turnover.

• Manages shifts to achieve sales and profit goals (including hourly labor and cost of sales).
• Ensures team meets or exceeds cost of sales actual vs. legitimate target.
• Reviews and analyzes monthly P&L and communicates results to managers.
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement.
• Strong computer skills required.
• Minimum four years restaurant management experience required.

Job Type: Full-time

Salary: $50,000.00 to $55,000.00 /year

Experience:

• restaurant management: 4 years (Preferred)

Additional Compensation:

• Bonuses
• Store Discounts