EMR Clinical Systems Trainer - IT Job Opening

Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women’s health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.

Information Technology (IT) implements, supports and maintains all systems at Hawai‘i Pacific Health facilities. The department encompasses the people, records and activities that process the data and information in the organization. The team provides support to users, and acts as the key liaison between the business community and vendors. It also codes, defines criteria, performs testing and debugging, and maintains programs in order to meet the informational needs of Hawai‘i Pacific Health’s numerous facilities and administrative offices. Our Electronic Medical Records (EMR) Ambulatory team is responsible for support and maintenance of electronic medical records for outpatient clinics. If you have excellent organizational and customer service skills, you can help to ensure that Hawai‘i Pacific Health maintains its administrative and operational excellence.

As the EMR Clinical Systems Trainer, you will provide training to the users of Hawai‘i Pacific Health’s computer systems, including the coordination of widely used EPIC EMR and applications and generic desktop tools such as: operating systems,email, and word processing. You will conduct training needs assessments and manage the design, scheduling, delivery and maintenance of skill-based training; and provide customer support in the use of various computer systems and EPIC applications. We are looking for someone engaging and technically accomplished, who shares our commitment to creating a healthier Hawai‘i.

Location: Hawaii Pacific Health, Honolulu, HI

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Minimum Qualifications: Bachelor’s degree in Nursing, Health Care or related field and/or equivalent combination of education, training and experience. Applied knowledge of Electronic Medical Records (EMR) systems and clinical workflow.

Preferred Qualifications: Previous experience as an instructor of EMR charting systems. Two (2) years in computer systems training and/or equivalent combination of education, training and experience in a clinical environment.