Admissions and Referral Representative/Intake Counselor Job Opening

Admissions and Referral Representative/Intake Counselor

Rivendell Behavioral Health Services of Arkansas

Benton, Arkansas
Category: Counselor

At UHS, we're looking for exceptional people who share our vision and values, who share our focus on hard work, enthusiasm, teamwork, loyalty, trust and cooperation. We've embraced these traits and built a team of employees who consistently work to achieve the highest level of service excellence. People are our most valuable resource at UHS as we are committed to providing high quality acute care and behavioral health services to residents of the communities we serve. We are equally committed to offering our employees unlimited opportunity in an environment that encourages professional development.

Admissions and Referral Representative NEEDED!!!

Rivendell Behavioral Health Services of Arkansas is looking for an Admissions and Referral Representative. This position is very imperative to our success at Rivendell. The position requires one to handle a multitude of situations and patient populations, as well as being able to communicate effectively and efficiently with referral sources. Below are the main job duties of the Admissions and Referral Representative, other job duties may be given.


JOB DUTIES:

  • Receives inquiry/referral calls, completes inquiry/referral form on each call, schedules assessment and completes follow-up on all inquiry and referral calls.
  • Assists in scheduling admissions of patients to hospital.
  • Records information that identifies referral source and patient.
  • Ensures all payor sources are verified. Completes financial packet when appropriate.
  • Completes admission process and distributes documents to the appropriate departments.
  • Record and screen clothing and valuables of patients upon admission.
  • Interview patient and family to gather information to assist licensed professional in determining appropriate level of care.
  • Obtain signature or appropriate consent and other admission forms from legally responsible person.
  • Assign patient and Account numbers.
  • Ensures communication of special treatment needs/concerns to appropriate departments through participation in continuity of care meetings or other means of communication.
  • Other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Requirements

EDUCATION and/or EXPERIENCE:

Master's degree (M. A.) in Counseling, Psychology, Nursing, Social Work or related field from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

CPR and Handle With Care training/certification required and can be provided upon hire at the facility.

Must be willing to work as a team with all staff. Must be able to treat all patients with respect.